Processing time take 1-3 business days to be processed, in addition to 2-5 more business days to get shipped depending on the destination (Local: DBN, JHB, CAPE TOWN) or Regional: Outline Areas)
As such, if you find that your order is still within the processing period, please give it some more time:-) Don’t forget to deduct the weekends from your time-frame since our suppliers only work on weekdays.
However, if you find that your delivery date has gone beyond the written time-frame, reach out to our Customer Support team (support@blackbirdmerle.com) and we will assist you immediately!
Thank you for choosing us and supporting small business owners.